Global Point

Support IT

Support IT

Reduce your IT costs by outsourcing your IT. Global Point provides a complete end user support for you and your staff. Let our expert IT consultants be your IT staff.

Monitor IT 24/7

Monitor IT 24/7

Don't let unplanned downtime impact your business operations. Global Point offers a proactive monitoring solution for your entire IT infrastructure. Our cutting edge monitoring software allows our staff to identify issues and avert disaster before it happens.

Manage IT

Manage IT

Managing a large IT project on your own can seem like trying to solve a puzzle with missing pieces. With Global Point managing your IT project, you can rest easy knowing that your project will be completed the right way, on time, and on budget.

Support IT Internationally

Support IT Internationally

Your business is international...why isn't your IT support? Global Point can support your local & international business operations.

Virtualization

Virtualization

Looking to consolidate IT resources? Trying to get more from your existing resources while increasing stability and uptime? Unsure how Virtualization can help your business? The expert IT consultants at Global Point can help you decide if Server Virtualization is right for your business.

IT is Personal

IT is Personal

Every customer is assigned a Global Point IT consultant who is your single point of contact for all of your support needs. Feel secure knowing that your IT consultant is familiar with your business and unique IT environment.

Plan & Design IT

Plan & Design IT

Your IT infrastructure can be the most critical aspect of your business operations.Global Point will design, build, and maintain a scalable and sustainable IT infrastructure model that meets your business needs.

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Apple & Mac IT Support Services

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Apple Mac Business Support

 

 

With over fifteen years of industry experience, Global Point LLC is one of the leading IT support and outsourcing organizations in Chicago.

Global Point LLC provides customers with a high quality, first-class Apple Mac support service. We give our customers direct access to a team of highly qualified and experienced technical consultants who aim to resolve approximately 85% of calls on the first call. This means that we fix problems quickly, without having to go through lengthy call management processes.

Our service is designed for the most demanding business customers where high availability, rapid response, and minimal disruption is critical to your business.

 

 

 

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Our IT Services include:

  • Mac OS X and OS X Server support
  • Application support
  • Mac OS and Microsoft Windows integration
  • Server administration, monitoring and maintenance
  • iPhone & iPad security and business support
  • Data storage management
  • Business continuity and disaster recovery

 

 

Benefits of Our Support:

  • High quality, fast response service delivered according to industry best practices

     

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  • Single point of contact for all IT related questions and concerns
  • Flexible hours of operation
  • Optional Service Level Agreement (SLA)

 

To find out more about our IT support and outsourcing services or to discuss your requirements further please contact one of our sales associates at 800-380-8595.