Support IT

Reduce your IT costs by outsourcing your IT. Global Point provides a complete end user support for you and your staff. Let our expert IT consultants be your IT staff.

Virtualization

Looking to consolidate IT resources? Trying to get more from your existing resources while increasing stability and uptime? Unsure how Virtualization can help your business? The expert IT consultants at Global Point can help you decide if Server Virtualization is right for your business.

IT is Personal

Every customer is assigned a Global Point IT consultant who is your single point of contact for all of your support needs. Feel secure knowing that your IT consultant is familiar with your business and unique IT environment.

Monitor IT 24/7

Don't let unplanned downtime impact your business operations. Global Point offers a proactive monitoring solution for your entire IT infrastructure. Our cutting edge monitoring software allows our staff to identify issues and avert disaster before it happens.

Plan & Design IT

Your IT infrastructure can be the most critical aspect of your business operations.Global Point will design, build, and maintain a scalable and sustainable IT infrastructure model that meets your business needs.

Support IT Internationally

Your business is international...why isn't your IT support? Global Point can support your local & international business operations.

Manage IT

Managing a large IT project on your own can seem like trying to solve a puzzle with missing pieces. With Global Point managing your IT project, you can rest easy knowing that your project will be completed the right way, on time, and on budget.

Call Today: (800) 380-8595

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Client Testimonials

"We have been using Global Point support for over 5 years and we could never have been able to grow as much as we have if it weren’t for their support." - Sebastian B. - Manufacturing Industry - Chicago, IL

"Global Point has demonstrated professional expertise and superior customer service. No matter what the issue, Global point has always been there to provide the solution.” Janet D. - Attorney - Skokie, IL

"We have used many IT companies and Global Point has far surpassed them all. They provide great service, friendly consultants, and a prompt resolution to our issues." John C. - CPA - Chicago, IL

"We used to spend more of our time trying to manage our IT then we did using it! Global Point was able to get us back on track. Now we can focus on the medicine." Kelly B. - M.D. - Chicago, IL

"Our old IT company told us it was time to reinvent the wheel. Global point was able to resolve our issues without a complete overhaul of the system. Now we can invest in our technology when it is right for us!" Jason C. - Financial Planner - Chicago, IL

Data Protection & Backup

Are you sure your IT Systems are protected?

Data_Protection In most IT infrastructures a solid backup plan is often overlooked. Global Point believes every aspect of your business should have a fast efficient backup plan, which can be implemented in the event of a problem with your equipment or a disaster situation with the office as a whole.

Global Point has discovered that on average, 90% of the businesses audited lack full or useful backups which could be used to restore their IT environment to a usable state in the event of a catastrophic disaster.

What will be done to make sure you are protected?

We understand how difficult it can be to keep track of your business data backups. It can be difficult to discover the data that is, and more importantly that is not, being backed up and if the method of backup is or isn't correct.

Global Point will document every piece of data that requires to be backed up and check that this is being implemented in the correct and most efficient way. We will advise you on the best and most cost effective methods to protect your IT systems and software in the event of a disaster.

Solutions such as tape backup should be installed as standard but for extra protection other backup technology's such as imaging and offsite backups should be considered to give your IT infrastructure that extra layer of disaster recovery.

Disadvantages with tape backups

Most small and medium size businesses follow a traditional tape Backup process whereby core business information and data is backed up to tape. Often, tapes are faulty, damaged, or simply too old to be a reliable backup of your business information, rendering them totally useless.

In many cases, these tapes are actually stored on-site or are taken to an alternative location, such as an employee’s home, with very little security or protection. If the office or employees home was damaged by water, fire or theft, your corporate information and data will be lost and this can completely cripple your business.

Secure and efficient online backups

Using our online backup service you no longer need to worry about faulty tapes and equipment. You do not need to interact with the system at all. You are not reliant on employees changing tapes every morning and ensuring that the correct tape is inserted into the tape drive. You will never need to upgrade your equipment or purchase any tapes again.

An online backup solution uses your internet connection and an encrypted data stream to transfer your business data to a data center.

With our solution you can 'set and forget' your backups. Tell us what you want to backup and how long you would like to retain the information for and we can configure our systems to backup the data. You will be provided with a daily email informing you what data has been backed up.

All data pushed to our partners data center is encrypted and secure. Your data is also replicated between the data centers.

Sphere IT offer a range of Online Backup options which will suit your business requirements. Prices can be found on our Online Backups section