Global Point offers a cost-effective, full time, unlimited IT Support package that is perfect for small to medium sized businesses who would like their very own IT Department.We take complete responsibility of your network and manage all the day to day tasks so you can get back to focusing on your business. With our cutting edge 24/7 network monitoring system, we have the ability to fix problems before you even know they exist.
What do we include in our CompleteCare IT Support service?
Specialist support services.
Our IT Department also offers a 6am support service, and 24 hour support and IT support for satellite offices overseas. We also provide Emergency IT Support services to non-contracted clients. See our IT Support rates for more information on these services.
A full time IT Department at your disposal.
Our IT Department is one of very few companies located in Chicago and Northbrook that can offer a genuine unlimited onsite and remote IT Support service. We have the expertise and experience needed to deliver a better standard of IT Support to businesses. Whether you need us to support your entire network or assist your IT Manager, we can deliver an unrivalled level of service.
Pay as you go IT Support.
Distinct from our full time IT Support Service, our flexible per incident/hourly IT Support Services are perfect for start-up companies or organizations with less than 5 employees. With our unique online ticketing system you can monitor the amount of hours used and increase your hours when you need to. Please call us for more information.
Complimentary IT Support services.
Our IT Department works with businesses that have in-house IT expertise and require an additional skill set. Many of our Complimentary IT Support customers utilize our expertise to tackle more complex network issues, while others simply employ us to provide 1st line remote computer support.
A pro-active approach to IT Support.
We have invested a lot of time and money into technologies that help keep us one step ahead of any potential network problems that may arise. Our revolutionary new network management system (NMS) powered by N-Central is one of many tools that give us an advantage over the competition by keeping your business running smoothly.
Global Point is experienced working with both Windows and Apple Macintosh platforms. Our entire team is qualified in both Microsoft and Apple technologies and we provide support to many customers that work in cross platform environments. Whether you require Apple Mac Support or Windows Support, our IT Department can offer you our professional expertise.
Support for the Education sector.
We are also the trusted partner for many local educational authorities in Chicago and the surrounding areas. We support a wide variety of schools and colleges in the Education Sector to which we provide a regular onsite presence and remote support. We can work alongside your existing in-house IT Staff.
So why use Global Point?
If you are looking for an established Computer Support company located in Chicago and Northbrook with a reputation for delivering an unrivalled IT Support service then talk to us today.
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