Support IT

Reduce your IT costs by outsourcing your IT. Global Point provides a complete end user support for you and your staff. Let our expert IT consultants be your IT staff.

Virtualization

Looking to consolidate IT resources? Trying to get more from your existing resources while increasing stability and uptime? Unsure how Virtualization can help your business? The expert IT consultants at Global Point can help you decide if Server Virtualization is right for your business.

Plan & Design IT

Your IT infrastructure can be the most critical aspect of your business operations.Global Point will design, build, and maintain a scalable and sustainable IT infrastructure model that meets your business needs.

Support IT Internationally

Your business is international...why isn't your IT support? Global Point can support your local & international business operations.

Monitor IT 24/7

Don't let unplanned downtime impact your business operations. Global Point offers a proactive monitoring solution for your entire IT infrastructure. Our cutting edge monitoring software allows our staff to identify issues and avert disaster before it happens.

IT is Personal

Every customer is assigned a Global Point IT consultant who is your single point of contact for all of your support needs. Feel secure knowing that your IT consultant is familiar with your business and unique IT environment.

Manage IT

Managing a large IT project on your own can seem like trying to solve a puzzle with missing pieces. With Global Point managing your IT project, you can rest easy knowing that your project will be completed the right way, on time, and on budget.

Call Today: (800) 380-8595

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Client Testimonials

"We have been using Global Point support for over 5 years and we could never have been able to grow as much as we have if it weren’t for their support." - Sebastian B. - Manufacturing Industry - Chicago, IL

"Global Point has demonstrated professional expertise and superior customer service. No matter what the issue, Global point has always been there to provide the solution.” Janet D. - Attorney - Skokie, IL

"We have used many IT companies and Global Point has far surpassed them all. They provide great service, friendly consultants, and a prompt resolution to our issues." John C. - CPA - Chicago, IL

"We used to spend more of our time trying to manage our IT then we did using it! Global Point was able to get us back on track. Now we can focus on the medicine." Kelly B. - M.D. - Chicago, IL

"Our old IT company told us it was time to reinvent the wheel. Global point was able to resolve our issues without a complete overhaul of the system. Now we can invest in our technology when it is right for us!" Jason C. - Financial Planner - Chicago, IL

SQL Administration

At the core of almost every application in your company lies a database. Databases provide the underlying support to your customer service, production operations, internal operations, and sales and marketing. From day-to-day operations to strategic decision-making, your databases are the engines that drive your business. Our database certified engineers have the experience and skill sets you need to ensure your database environments have high performance, security, and accessibility.

Support Features

Installation, upgrades and configuration
Daily, proactive monitoring and administration using Enterprise Manager, and Kaseya monitoring toolsets
Fast, efficient response to database events
Backup and recovery planning
Disaster recovery analysis and testing
Database performance monitoring and tuning
SQL tuning analysis
Space management and capacity planning
Security administration and maintenance
Object creation and management
Highly available architecture design and implementation

Remote Support

This is the core of our expertise. We use our Kaseya tools to connect to your servers and root out problems as they occur during the business day. We are here to help you 24x7.