Plan & Design IT

Your IT infrastructure can be the most critical aspect of your business operations.Global Point will design, build, and maintain a scalable and sustainable IT infrastructure model that meets your business needs.

IT is Personal

Every customer is assigned a Global Point IT consultant who is your single point of contact for all of your support needs. Feel secure knowing that your IT consultant is familiar with your business and unique IT environment.

Virtualization

Looking to consolidate IT resources? Trying to get more from your existing resources while increasing stability and uptime? Unsure how Virtualization can help your business? The expert IT consultants at Global Point can help you decide if Server Virtualization is right for your business.

Monitor IT 24/7

Don't let unplanned downtime impact your business operations. Global Point offers a proactive monitoring solution for your entire IT infrastructure. Our cutting edge monitoring software allows our staff to identify issues and avert disaster before it happens.

Support IT

Reduce your IT costs by outsourcing your IT. Global Point provides a complete end user support for you and your staff. Let our expert IT consultants be your IT staff.

Support IT Internationally

Your business is international...why isn't your IT support? Global Point can support your local & international business operations.

Manage IT

Managing a large IT project on your own can seem like trying to solve a puzzle with missing pieces. With Global Point managing your IT project, you can rest easy knowing that your project will be completed the right way, on time, and on budget.

Call Today: (800) 380-8595

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Client Testimonials

"We have been using Global Point support for over 5 years and we could never have been able to grow as much as we have if it weren’t for their support." - Sebastian B. - Manufacturing Industry - Chicago, IL

"Global Point has demonstrated professional expertise and superior customer service. No matter what the issue Global point has always been there to provide the solution.” Janet D. - Attorney - Skokie, IL

"We have used many IT companies and Global Point has far surpassed them all. They provide great service, friendly consultants, and a prompt resolution to our issues." John C. - CPA - Chicago, IL

"We used to spend more of our time trying to manage our IT then we did using it! Global Point was able to get us back on track. Now we can focus on the medicine." Kelly B. - M.D. - Chicago, IL

"Our old IT company told us it was time to reinvent the wheel. Global point was able to resolve our issues without a complete overhaul of the system. Now we can invest in our technology when it is right for us!" Jason C. - Financial Planner - Chicago, IL

Desktop Monitoring

To the average user, the workstation is their life. It is the means by which one completes the majority of their daily tasks and remains organized and competitive. This one little machine can make or break an entire day’s productivity. It is of little wonder then, why the general health of these machines is so critical and why downtime can be devastating to an organization's bottom line.

Through the use of Global Point's state of the art monitoring software, the likelihood of desktop failure can be dramatically reduced, and in most cases prevented. The monitoring center will monitor the desktop for certain key performance and usage statistics such as:

Desktop_Monitoring

Updates and Security. Global Point desktop monitoring software can ensure that desktops are receiving updates for the operating system and other business critical applications, such as antivirus.
Performance. IT staff are alerted when desktop performance is lacking, allowing one to address the performance issues that would otherwise result in loss of productivity.
Hard Disk. Monitor the desktop hard disk for errors that can lead to catastrophic failure and loss of data. Also monitor storage capacity, alerts are generated to notify of upcoming capacity issues before they have a chance to impact the workstation.
Backup. Monitor the backup solution to ensure that all desktop data is being properly backed up.
Virus Solution. Don’t lose time and resources to out of date or improperly functioning antivirus software. Global Point monitoring can insure that all antivirus solutions are secure, up to date, and functioning properly.