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COMPLETE CARE IT SUPPORT AND SERVICES

Complete Care unlimited IT support help desk services offered by Global Point IT Solutions

It is time to upgrade! Let Global Point Engineers handle all your Information Technology needs in a single package and one price.  Our approach will ensure that all aspects of your IT are covered while enabling your business to grow and operate smoothly. 

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Global Point will provide you all the skill and expertise needed to create your entire IT Department.

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  • Complete Care unlimited IT support (Technical Support / Help Desk/ Service Desk)

  • IT Project Management

  • Antivirus security agent on every system

  • An annual security penetration test and reports

  • Proactive system management

  • System and network monitoring

  • Remote monitoring and software patching

  • Asset management and procurement

  • Office 365 Cloud services and technologies

UNLIMITED AND PROACTIVE TECHNICAL SUPPORT. Receive Best in Class technical support, supported by a service level agreement. We use a state-of-the art CRM system to log all tickets and give you monthly reports. All customers get unlimited IT support during business hours with after-hours support available.

CLOUD BASED MANAGED ANTIVIRUS. A turnkey solution that provides a leading-edge antivirus license on all computer systems throughout the entire organization. We manage the upkeep of product versions and definitions in our Complete Care package flat fee.

NETWORK MANAGEMENT. A turnkey solution that provides insight into the up-time, traffic and security of your firewall, switches and ay other networking devices. All firmware and security services will be patched based on our patch testing and validation schedule.

WORKSTATION MANAGEMENT. Our flat fee Complete Care IT service covers all your IT needs to ensure your systems are running optimally. All computers are monitored, managed and patched to catch any warnings,failures and threats.

SECURITY PENETRATION TESTING (PEN TEST): The Complete Care IT service includes an annual security penetration testing which is HIPPA, SEC and PCI compliant. You get a report and all relevant information such as security issues found, their severity and how they need to be addressed.

DISASTER RECOVERY. In the event of a disaster, it’s important that you have a plan to continue your normal business.  We will work with you to provide the proper level of business continuity

Request A Free IT Consultation

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Learn how Global Point can help your business: 

  • Identify your IT support needs 

  • Put practices and controls in place to get all users Complete Care with unlimited IT help 

  • Support all your technology requirements

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