Managed IT Services

IT Managed Service Experts

GlobalPoint has served businesses for over a decade with highly reliable, cutting edge cloud and on premises technology at a fraction of the costs of an inhouse solution.

Our services are tailored to our client's needs, some of the services we offer included Microsoft Azure, Office 365, IAAS, cyber security, AWS, hybrid cloud environments, Microsoft Teams, help desk support, VOIP, wireless support, hardware and more.

Microsoft Managed Services

Global Point’s Managed Services can help businesses bridge the gap between their IT capacity and the increasing demand for scalable, high-performance business technology. We have been in business since 2009 and you can be assured that you are in good hands. Our expertise lies across a wide range of different industries including everything from healthcare providers to airlines and many more. As some of the most reputable managed service providers around, you are safeguarding your business from any potential issues that may arise in the future.

Moving applications to Microsoft Azure gives you peace of mind knowing they will be always available. The migration consulting provided by Global Point’s certified Azure engineers means that your staff always has access to your business applications enabling employees to work from any location – making them more productive.

Global Point Managed IT Services, Office365, azure and support desk professional
Global Point Managed helpdesk services can help to support your emplyees

Managed Help Desk Services

What is included as part of our help desk commitment?

Global Point’s Managed Help Desk and on-site support are handled locally by our dedicated certified engineers. You will not be outsourced to another country or transferred between various people.

Support engineers can be contacted by phone, email or web system to address a new issue or get a status of an open issue. If Global Point cannot address your specific problem, we have partnerships with Microsoft, Cisco, HP, Dell and various other companies that can come to the rescue without your involvement.

We understand the importance of being able to speak to all our customers using a simple language and making sure that no information is lost in communication. We setup a simple agreement/SLA to make sure you can have access to all of Global Point’s help desk benefits.

Whether your business operates within business hours, or requires 24/7 support, we can ensure that you have a qualified technician to take your call and speak to you. You can contact Global Point support desk engineers by the means of a single phone number that puts you directly in touch with our support engineers. Our ticketing system is also available to all our customers so communication can be quick and efficient.

Our Team Brings You The Competitive Edge

Leverage Experts Our IT Services

Running a business involves as immense amount of work and sometimes there is not enough time during the day to get everything done. Global Point’s Managed Services can help businesses bridge the gap between their IT capacity and the increasing demand for scalable, high-performance business technology. We have been in business since 2009 and you can be assured that you are in good hands. Our expertise lies across a wide range of different industries including everything from healthcare providers to airlines and many more. As some of the most reputable managed service providers around, you are safeguarding your business from any potential issues that may arise in the future.

You are able to take advantage of a myriad of different IT services. We are proud to be one of the leading providers of cloud services and have been operating for over 10 years. Our customers are generally located in the Chicagoland area, greater Detroit area, Texas, California and European countries such as Italy, Spain, Germany and Poland. Our help desk solutions can be accessible as much or as little as your needs dictate.

Expertise – Our engineers are certified and experienced. Global Point’s proven track record in solving problems will empower businesses to face their ever emerging challenges without worries. Cost Control – Budgeting for your IT management becomes transparent and can be projected clearly. Our services will enable you to budget effectively to steer clear of any expense surprises. Infrastructure Support – Let Global Point help you with your infrastructure. We enable you to have a stable and dependable IT infrastructure that is dedicated to meet your specific needs in an efficient manner.

ITIL Support Desk

ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business

Global Point IT Solutions unlimited help care help desk services

Azure And Office365 integration

 Microsoft applications can be fully integrated with each other including Azure, Office 365, Exchange Online and SharePoint.
Reduce the cost, the time, and the complexity of operating a global infrastructure while meeting your local data needs. 

Microsoft Teams VoIP and Mobile Support

At Global Point, we understand your business requirements and offer effective IT solutions for your business. We recommend appropriate tools and services for assisting a complete business solution. Our computer consultants provide telephone and remote support for eliminating computer problems. 

Cloud Computing Propressionals

Global Point’s engineers can help to manage your entire hosting deployment, including dedicated Azure, hybrid or multi-cloud services – whatever is right for your business. Our certified experts manage the infrastructure, saving you time and effort. Contact us to discuss your needs to strategies.

Consulting

The speed and scale at which organizations must operate today makes it complex and expensive to manage on-premises infrastructure. By migrating to the cloud, Global Point can help you to shift focus from maintaining infrastructure to optimizing operational efficiency and delivering business functionality.

Request a Free IT Consultation

Learn how we can help your business: 

  • identify you IT support needs 

  • put practices and controls in place to stay get all users unlimited IT help 

  • let our IT support specialist handle all your techn9logy issues

Don’t hesitate to contact us. Our customer support team is always ready to help you.

Global Point IT Solutions Chicago Downtown Office
Global Point IT Solutions Northshore Office
Global Point IT Solutions Warsaw Europe Office
Global Point IT Solutions Troy Michigan Office

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Chicago, IL (Downtown)

27 N. Wacker Dr. Suite 910
Chicago, IL 60606

Phone: (312) 229-0127

Northbrook, IL (North Shore)

899 Skokie Blvd. Suite 520

Northbrook, IL 60062

Phone: (847) 464-3900

Warsaw, PL

Europe

Pulawska 543 02-844 Warsaw, Poland

Phone: +48 22 100 55 80

Metro Detroit Michigan

888 West Big Beaver Rd.

Troy, MI 48084

Phone: (248) 301-0010