Managed And Consulting IT Services

Managed And Consulting

IT Service Experts

Global Point has served Chicago and Metro Detroit businesses for over a decade with highly reliable, cutting edge cloud and on premise technology consulting and expert advise at a fraction of the costs of an inhouse solution.

Our services are tailored to our Chicagoland and Mero Detroit based client's needs
and gained recognition from our customers and clutch reports. Some of the services we offer include Microsoft Azure, Office 365, IAAS, cyber security, AWS, hybrid cloud environments, Microsoft Teams Voice Solutions, managed and on demand help desk support,  Cisco Meraki, Aruba , Barracuda Cloud, on-premise servers and more.

Managed Services for Microsoft Cloud

Global Point’s Chicago and Metro Detroit Managed and Consulting Solutions Engineers can help businesses bridge the gap between their IT capacity and the increasing demand for scalable, high-performance business technology. We have been in business since 2005 and you can be assured that you are in good hands. Our expertise lies across a wide range of  industries servicing Chicago's healthcare providers, dental practices, financial services, legal, educational, manufacturing and many more. As one of the most reputable managed and consulting service providers around, we are safeguarding your business from any potential issues that may arise in the future.

Moving applications to Microsoft Azure or Office 365 gives you peace of mind knowing they will be always available. The cloud migration consulting provided by Global Point’s certified Azure engineers means that your staff always has access to your business applications enabling employees to work from any location – making them more productive.

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Global Point Managed helpdesk services can help to support your emplyees

Chicagoland And Metro Detroit Managed And on-Demand Help Desk Services.

What is included as part of our help desk commitment?

Global Point’s Chicago and Troy Michigan based Managed or your choice on-demand Help Desk and on-site support are handled locally by our dedicated in-house certified Microsoft and Cisco engineers. You will not be outsourced to another country or transferred between various people.

Our Support Desk engineers can be contacted by phone, email or web system to address new issues or get a status of any open tickets. If our Chicago and Troy, Michigan based support team cannot address your specific problem, we have well established partnerships with Microsoft, Cisco, HP, Dell and various other companies that can come to the rescue without your involvement.

We understand the importance of being able to speak to all our customers using a simple language and making sure that information is not lost in communication. We setup a simple agreement/SLA to make sure you can have access to all of Global Point’s help desk benefits.

Whether your business operates within business hours, or requires 24/7 support, we can ensure that you have a qualified Chicago based technician to take your call and speak to you. Please contact Global Point's support desk engineers by calling our Chicago office at  312-582-4343 or Troy Michigan at 248-929-5800 . Calling us will put you directly in touch with our support engineers. Our in-house ticketing system is also available to all our customers so communication of any reported technical challenges can be quick and efficient.

Our Chicago and Troy, Michigan Teams Give You The Competitive Edge

Leverage Our Expert IT Consulting Services in Chicago and Troy Michigan

Running a business involves an immense amount of work and sometimes there is not enough time during the day to get everything done. Global Point’s Chicago and Troy Michigan Consulting and Managed Services can help businesses bridge the gap between your IT capacity and the constantly increasing demand for scalable, high-performance business technology. We have been in business for over 15 years and you can be assured that you are in good hands.

Global Point's Chicago and Troy Michigan engineers are able to take advantage of various cloud and on-premise technologies to make your network efficient. We are proud to be one of the leading providers of cloud, server and security services and have been operating out of our Chicago, Northbrook, Oak Brook and Troy Michigan offices. Our customers are generally located in the Chicagoland, greater Detroit area, Texas, California and European countries such as Italy, Spain, Germany and Poland. Our on-demand help desk solutions can be accessible as much as your needs dictate. Global Point's engineers are standing by at 312-582-4343 to help your organization just like we have done it for over a decade with other companies.

Expertise – Our engineers are certified and experienced working with technologies from Microsoft, Cisco, Barracuda, AWS, Aruba, Meraki, Kemp to name a few. Global Point’s proven track record in solving problems will empower businesses in the Chicagoland Area to face their ever emerging challenges without worries.

Cost Control – Global Point's engineers can assist your organization with budgeting for your IT. With us, IT management becomes transparent and can be clearly projected so you know what you need. Our services will enable you to budget effectively to steer clear of any expense surprises.
 
Infrastructure Support – Let Global Point's consulting services help with your infrastructure. We enable you to have a stable and dependable IT infrastructure that is dedicated to meet your specific needs in an efficient manner.
Our Current Service Location:
Illinois: We currently service businesses located within 25 mile radius from Chicago: Lombard, Naperville, Oak Brook, Downers Grove, Bolingbrook, Woodridge, Lemont, Westmont, Elmhurst, Melrose Park, Chicago, Bensenville, Elk Grove Village, Schaumburg, Bloomingdale, Arlington Heights, Northbrook, Vernon Hills, Libertyville or Round Lake to name a few.
Michigan: We work with businesses located within 35 mile radius from Detroit: Troy, Southfield, Detroit, Royal Oak, Warren, Sterling Heights, Rochester Hills, Auburn Hills, Dearborn, Bloomfield Hills, Farmington Hills, Plymouth, Livonia, Ann Arbor and more.

ITIL Support Desk

ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business

Global Point IT Solutions unlimited help care help desk services

Azure And Office365 integration

 Microsoft applications can be fully integrated with each other including Azure, Office 365, Exchange Online and SharePoint.
Reduce the cost, the time, and the complexity of operating a global infrastructure while meeting your local data needs. 

Microsoft Teams VoIP and Mobile Support

At Global Point, we understand your business requirements and offer effective IT solutions for your business. We recommend appropriate tools and services for assisting a complete business solution. Our computer consultants provide telephone and remote support for eliminating computer problems. 

Cloud Computing Propressionals

Global Point’s engineers can help to manage your entire hosting deployment, including dedicated Azure, hybrid or multi-cloud services – whatever is right for your business. Our certified experts manage the infrastructure, saving you time and effort. Contact us to discuss your needs to strategies.

Consulting

The speed and scale at which organizations must operate today makes it complex and expensive to manage on-premises infrastructure. By migrating to the cloud, Global Point can help you to shift focus from maintaining infrastructure to optimizing operational efficiency and delivering business functionality.

Request a Free IT Consultation

Learn how we can help your business: 

  • identify you IT support needs 

  • put practices and controls in place to stay get all users unlimited IT help 

  • let our IT support specialist handle all your techn9logy issues

Don’t hesitate to contact us. Our engineers and customer support team are always ready to help you.

Global Point IT Solutions Chicago Downtown Office
Global Point IT Solutions Northshore Office
Global Point IT Solutions Warsaw Europe Office
Global Point IT Solutions Troy Michigan Office

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Chicago, IL (Downtown)

27 N. Wacker Dr. Suite 910
Chicago, IL 60606

Phone: (312) 582-4343

Northbrook, IL (North Shore)

899 Skokie Blvd. Suite 520

Northbrook, IL 60062

Phone: (847) 464-3900

Oak Brook, IL

(Western Suburbs)

1100 Jorie Blvd Suite 372

Oak Brook, IL 60523

Phone: (847) 464-3900

Metro Detroit Michigan

888 West Big Beaver Rd.

Troy, MI 48084

Phone: (248) 929-5800